Konga Delivery service
Konga being the second biggest online marketplace in Nigeria with its leading rival Jumia has been a better option for some, in terms of delivery Konga always delivers just as promised without delay.
If your a potential customer or you just want to know how they deliver their products in terms of speed and pricing then this post is for you.
How much are the delivery charges? – Konga Delivery
Just like with Jumia, Konga charge for their deliveries in terms of distance and size of order. they also have shipping centers that when used will drastically reduce the shipping of an order, lets say you ordered a phone worth N24,000, the shipping fee if home delivery is selected can be anywhere from N1,000 to N1,500 depending on your location.
Can i return a product after ordering?
Yes, but only if you keep to Konga’s terms and conditions / 7 day return policy which is for specific items not all.
Read also: How to Return a Jumia Product Back
Are all items purchased online covered by warranty?
How will the delivery be done?
Konga processes most of their deliveries through KOS Delivery Courier. As a marketplace, their featured sellers have the option of making deliveries via other reputable couriers or them delivering your order to you themselves.
the recommended is to pre-pay to Konga.com (via KongaPay, ATM or cash deposit/transfer) for your order in order to take advantage of their Buyer Protection Program.
Some deliveries may be processed through other reputed couriers (there is no added cost to this).
What is the estimated delivery time?
Standard delivery time is 7 days however, this may vary by location and even product.
Delivery time for products are usually indicated on the product detail page.
Does Konga deliver internationally?
– Konga Delivery
Konga.com doesn’t deliver items internationally.
What about Konga Payment on delivery?
– Konga Delivery
this service has been discontinued by Konga.
What about warranty & hidden costs? – Konga Delivery
Konga does not add any additional fees or cost to their listings or delivery, it is all setup by sellers.
Can my order be delivered the same day I order? – Konga Delivery
Yes it can however this depends on the product ordered and the location for delivery. You can identify such products at checkout.
Read also: How To Shop On Jumia For Beginners